If Innovation Is the Introduction of New Goods and Services

question 108

Multiple Choice

If innovation is the introduction of new goods and services, then quality is

• A) the development of the one's products or service.
• B) the excellence of one's products or service.
• C) the response to consumers.
• D) the marketing of new goods.
• E) the description of the products or services.

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Definitions:

Credit Discrimination

The practice of denying or limiting financial services to individuals based on race, color, religion, national origin, sex, marital status, age, or because they get public assistance.

Telemarketing Sales Rule

A regulation that establishes rules to curb deceptive and abusive telemarketing practices.

Telemarketing

The direct marketing of goods or services to potential customers over the telephone, by fax or internet.

Credit Report

A detailed document that includes an individual's credit history, including loans, credit cards, and repayment behaviors, used by lenders to evaluate creditworthiness.