According to the Magnuson-Moss Warranty Act and the Federal Trade

question 32

Multiple Choice

According to the Magnuson-Moss Warranty Act and the Federal Trade Commission (FTC) guidelines, which of the following requirements must be satisfied by sellers when they give a written warranty?

• A) The warranty must be included in more than one document.
• B) The warranty must include a clear description of what is covered, but never include what is excluded from the warranty.
• C) The warranty must include a step-by-step explanation of how to obtain warranty service.
• D) The warranty must allow the seller to choose between a refund and a replacement after the product has been repaired a number of times.

---

Definitions:

Contemporary Motivational Strategies

Modern methods and approaches designed to inspire and motivate individuals or teams to achieve their goals and improve performance.

Nature of Your Business

Refers to the essential characteristics and activities that define a company's core functions and market sector.

Hiring Employees

The process of identifying, attracting, interviewing, selecting, and onboarding individuals to fill job vacancies within an organization.