An Informal Communication Tool Available to Managers That Helps Them

question 102

Multiple Choice

An informal communication tool available to managers that helps them build rapport with employees is:

• A) e-mail.
• B) performance appraisal.
• C) employee feedback programs.
• D) management by walking around.

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Definitions:

Agreeableness

A personality trait characterized by qualities such as being kind, cooperative, and sympathetic towards others.

Extraversion

A personality trait characterized by outward-turning behaviors, such as sociability, enthusiasm, and high levels of activity.

Conscientiousness

A personality trait characterized by organization, dependability, self-discipline, and a goal-directed behavior.

Credibility

The quality of being believable or worthy of trust, often evaluated based on the source's reliability, expertise, and trustworthiness.