Additional Case 13.1 the HR Department at Devlin Enterprises Has a Variety of a Variety

question 126

Multiple Choice

Additional Case 13.1
The HR department at Devlin Enterprises has a variety of communication tasks it has been assigned to handle. First, Isabelle, the HR benefits specialist, needs to communicate recent benefits policy changes to all employees at Devlin. Second, Randall, an operations manager, wants to provide feedback to his subordinates about their performance in his TQM program. Randall also wants to let other managers and employees at Devlin know how well his TQM teams are performing each day. Finally, David, a customer service manager, requests low-cost training for some of his customer service representatives who work from off-site telemarketing centers.
-Refer to Additional Case 13.1.Which of the following would most likely solve David's problem?

• A) Creating a company newsletter
• B) Using multimedia technology
• C) Offering telecommuting
• D) Scheduling a teleconference

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Definitions:

Employment Field

The specific sector or industry where an individual works or seeks work, such as healthcare, education, or technology.

Dishonest Conduct

Actions that are deceitful, fraudulent, or lack integrity, often intended to gain an unfair advantage.

Just Cause

A valid reason to dismiss an employee without notice.

Summary Dismissal

A legal action resulting in the immediate termination of an employee or ending of a contract without notice, due to a breach or misconduct.