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Additional Case 13.1
The HR department at Devlin Enterprises has a variety of communication tasks it has been assigned to handle. First, Isabelle, the HR benefits specialist, needs to communicate recent benefits policy changes to all employees at Devlin. Second, Randall, an operations manager, wants to provide feedback to his subordinates about their performance in his TQM program. Randall also wants to let other managers and employees at Devlin know how well his TQM teams are performing each day. Finally, David, a customer service manager, requests low-cost training for some of his customer service representatives who work from off-site telemarketing centers.
-Refer to Additional Case 13.1.Executives at Devlin have expressed an interest in publishing a monthly newsletter.Which of the following would best support this decision?
Assigned
The process of allocating participants to different groups or conditions in a research study, usually based on random selection or specific criteria.
Analogue Methodology
A research method that uses analogues or stand-ins for phenomena that cannot be directly studied.
Experimental Procedures
A series of steps and methods designed in an experiment to test hypotheses by manipulating and controlling variables.
Experimental Situation
A controlled environment created to test hypotheses and examine the effects of manipulations on variables.
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