________ Communication Allows Managers to Influence Employees and to Implement

question 71

Multiple Choice

________ communication allows managers to influence employees and to implement decisions they have made.

• A) Downward
• B) Lateral
• C) Two-way
• D) Upward

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Definitions:

Hard-copy Messages

Printed or written messages on tangible media, such as paper, as opposed to electronic formats.

Response Message

A reply or answer communicated back to someone after receiving their message or query.

Complying

The act of following orders, rules, or requests, adhering to regulations or standards.

Routine Inquiry

A standard or typical request for information regarding a product, service, or procedure, usually in a business context.