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Additional Case 13.1
The HR department at Devlin Enterprises has a variety of communication tasks it has been assigned to handle. First, Isabelle, the HR benefits specialist, needs to communicate recent benefits policy changes to all employees at Devlin. Second, Randall, an operations manager, wants to provide feedback to his subordinates about their performance in his TQM program. Randall also wants to let other managers and employees at Devlin know how well his TQM teams are performing each day. Finally, David, a customer service manager, requests low-cost training for some of his customer service representatives who work from off-site telemarketing centers.
-Refer to Additional Case 13.1.The best means for Randall to communicate information is most likely through a:
Foreign Policy
A government's strategy in dealing with other nations to achieve national objectives, including diplomacy, military action, and trade agreements.
Marcus Garvey
Marcus Garvey was a Jamaican political leader, publisher, journalist, entrepreneur, and orator who was a staunch proponent of the Black nationalism and Pan-Africanism movements.
African American Leader
An individual from the African American community who has played a significant role in political, social, or cultural movements.
Philosophy
The study of fundamental questions regarding existence, knowledge, values, reason, mind, and language.
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