Additional Case 13.1 the HR Department at Devlin Enterprises Has a Variety of a Variety

question 126

Multiple Choice

Additional Case 13.1
The HR department at Devlin Enterprises has a variety of communication tasks it has been assigned to handle. First, Isabelle, the HR benefits specialist, needs to communicate recent benefits policy changes to all employees at Devlin. Second, Randall, an operations manager, wants to provide feedback to his subordinates about their performance in his TQM program. Randall also wants to let other managers and employees at Devlin know how well his TQM teams are performing each day. Finally, David, a customer service manager, requests low-cost training for some of his customer service representatives who work from off-site telemarketing centers.
-Refer to Additional Case 13.1.Which of the following would most likely solve David's problem?

• A) Creating a company newsletter
• B) Using multimedia technology
• C) Offering telecommuting
• D) Scheduling a teleconference

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Definitions:

Conservation

A cognitive principle in child development discovered by Piaget, indicating the understanding that quantity doesn't change despite changes in the shape or appearance of objects.

Piagetian Principle

A concept from Jean Piaget's theory, indicating that cognitive development occurs through a series of stages, characterized by distinct ways of thinking and understanding the world.

Clay

A natural, earthen material composed of fine-grained minerals, used in arts and crafts for sculpting and pottery.

Conservation

In cognitive development, the understanding that certain properties of objects can remain the same despite changes in their form or appearance.