Additional Case 4.4 Xavier Has Just Become the Head of HR at Hot

question 38

Multiple Choice

Additional Case 4.4
Xavier has just become the head of HR at Hot Rods, Inc. He notices that the company is very homogenous, especially in light of the very diverse community in which it is located. He is surprised to find that the number of women and other minorities is quite low in all positions. As one of his first responsibilities, Xavier wants to implement a diversity program at Hot Rods.
-Refer to Additional Case 4.4.Which of the following is the most important step for Xavier as he institutes a diversity program at Hot Rods?

• A) Adopting a narrow definition of diversity in order to not let the term become overly-inclusive
• B) Creating a two-day training program and requiring all employees to attend
• C) Involving a cross-section of employees in designing the program
• D) Focusing the program solely on top management

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Definitions:

Observation

The action or process of closely monitoring or noticing something or someone, often used as a method for gathering data in research.

Entrepreneurial Perspective

A way of thinking that emphasizes opportunity recognition, innovation, and new venture creation.

Empathize

The ability to understand and share the feelings of another, often considered a crucial skill in designing user-centered products or services.

Potential Customers

Individuals or entities that have shown interest in a product or service but have not yet made a purchase or commitment.