How Can Managers Minimize the Influence of "Liking" on Performance

question 127

Multiple Choice

How can managers minimize the influence of "liking" on performance evaluations?

• A) Participating in frame-of-reference training
• B) Keeping a performance diary on each employee
• C) Developing a sensitivity to organizational politics
• D) Conducting group, rather than individual, performance evaluations

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Definitions:

Medical Model

A framework that views psychological disorders as diseases with biological causes, diagnosable symptoms, and possible medical treatments.

Diagnosis

The identification of the nature and cause of a certain phenomenon, typically after a thorough examination or assessment.

Confirmation Bias

The inclination to look for, interpret, prioritize, and remember information in a manner that validates one's existing beliefs or assumptions.

Availability Heuristic

A fast-track cognitive process that uses the earliest examples coming to mind for a person when evaluating a unique topic, concept, practice, or choice.