Solved

Additional Case 7.3 In a Training Session for Managers, You State That Performance

question 81

Multiple Choice

Additional Case 7.3
In a training session for managers, you state that performance improvement is the most important part of the performance appraisal process. During the session, you explain how the group of supervisors can manage employee performance more effectively.
During the ensuing discussion, Chris, a middle manager with 20 subordinates, explains that he has a finely tuned ability to discover the causes of performance problems. According to Chris, employees either lack motivation for the job or lack the skills and knowledge to perform the job.
Another supervisor, Gena, says that after she determines the cause of a performance problem, she creates a supportive environment and works in partnership with the employee to solve the problem. While Gena strives to show acceptance, she also finds it effective to point out to subordinates how their negative personality traits affect their work performance. Gena states that by giving employees all the time needed and offering suggestions, performance improvements typically occur.
-Refer to Additional Case 7.3.Which of the following would most likely improve Gena's strategy for solving performance problems?

Definitions:

Freud's Theories

A set of psychological and psychoanalytical theories developed by Sigmund Freud that explore the functioning of the human mind, particularly the unconscious and its influence on behavior.

Modify Others

This term is vague but may suggest the concept of influencing, changing, or altering the behavior or characteristics of others through intervention or interaction.

Defense Mechanism

Unconscious tactics employed to shield an individual from the distress tied to undesirable thoughts or emotions.

Sublimation

In psychology, sublimation refers to the process of channeling unacceptable impulses, thoughts, or emotions into more acceptable or productive behaviors.