Which of the Following Is the Best Example of Appropriate

question 75

Multiple Choice

Which of the following is the best example of appropriate training objectives?

• A) Managers will be aware of cultural diversity issues.
• B) Managers will understand the ramifications of EEO law.
• C) Managers will conduct personal problem-solving interviews.
• D) Managers will respond to customer complaints by telephone within 24 hours.

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Definitions:

Socialization

The process by which individuals learn and internalize the values, beliefs, and norms of their society, shaping their roles and identity.

Adult Life

The period in a person's life following adolescence, marked by full legal rights and responsibilities and typically involving employment, and possibly marriage and parenthood.

Gender Stereotyping

The generalized views and preconceived ideas about attributes, roles, and behaviors of males and females, often leading to discrimination and inequality.

Gender Roles

The social and behavioral norms that are considered appropriate for individuals of a certain gender within a specific culture.