A Change Management Program as Part of an IT Project

question 15

Multiple Choice

A change management program as part of an IT project is used to:

• A) convert data to useable form.
• B) avoid resistance by business users to a new system being implemented.
• C) help with personnel shifts in a company.
• D) negotiate a contract.

---

Definitions:

Goodwill

An intangible asset that represents the value of a business's brand, customer relations, employee morale, and other factors not reflected in physical or financial assets.

Current Asset

An asset on the company's balance sheet that is expected to be converted into cash within one year.

Long-term Asset

An asset that is not expected to be converted to cash or used up within one year of the balance sheet date.

Equipment

Tools, machinery, or apparatus designed for a specific operation or purpose.