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A mean-spirited neighbour,Lahey,yelled insults at Rob,a real estate agent,as Rob was leaving an open house.Lahey then suddenly rushed toward Rob.Although Rob tried to defend himself by throwing his briefcase at Lahey,Lahey hit him above the eye,causing a serious cut that required stitches.Lahey was arrested,convicted,and sentenced in a criminal action for his attack.Rob couldn't work for two months because of the injury.On these facts,which of the following is false?
ISO 9000
An international framework of criteria aimed at quality management and assurance to assist businesses in fulfilling the requirements of customers and other stakeholders.
Marketing Actions
Strategic activities undertaken by a company to promote and sell its products or services.
Tangible Attributes
Physical characteristics of a product that can be observed by the senses, such as size, color, weight, or texture.
Five Senses
Refers to the human abilities to see, hear, touch, taste, and smell, used for perception and interaction with the environment.
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