Fact Pattern 2-3

question 35

Multiple Choice

Fact Pattern 2-3
Java Cafes,Inc. ,and Kaffe Import Corporation dispute a term in their contract.
-Refer to Fact Pattern 2-3.The least expensive method to resolve the dis?pute between Java and Kaffe may be

• A)arbitration because the case will be heard by a mini-jury.
• B)litigation because each party will pay its own legal fees.
• C)mediation because the dispute will be resolved by a non-expert.
• D)negotiation because no third parties are needed.

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Definitions:

Media Richness

The degree to which a communication channel conveys information effectively, including the ability to handle multiple cues, facilitate feedback, and establish personal connection.

Conversational Commerce

E-commerce methods that utilize messaging, chatbots, and other conversational interfaces to facilitate buying and selling of products online.

Messaging Apps

Applications designed for instant communication, allowing users to exchange text, audio, and video messages in real-time.

Internet Bots

Software applications that perform automated tasks over the internet.