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By the 2000s,an important market change occurred when investment banks became significant participants in the secondary market for
Multichannel Marketing
A marketing strategy that integrates various communication channels, such as email, social media, and brick-and-mortar stores, to interact with customers.
Consumer Touchpoints
All the points of contact between a company and its customers, ranging from advertising to direct customer service.
Human Service Representatives
Professionals who provide assistance, advice, or support to people in need, often in the realms of social services, healthcare, or welfare.
Online Searches
The process of looking up information on the internet through search engines.
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