Mark and Joe Work in the Client Services Department of an Advertising

question 63

Multiple Choice

Mark and Joe work in the client services department of an advertising agency,and they have been assigned the account of a major client.However,when the client sends an email with an urgent request,neither of them respond.This is most likely due to ________.

• A)overlapping responsibilities
• B)responsibility gaps
• C)poor line authority
• D)excessive delegation
• E)high centralization

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