Wayne Thomas Has Recently Taken Over as Head of Quality

question 11

Multiple Choice

Wayne Thomas has recently taken over as head of quality assurance at Talladega Motors with the aim to overhaul the quality improvement procedures in place. After extensive studies conducted on the operations of the organization, Wayne decides that the company will have to proceed with a reengineering approach for quality improvement. Which of the following actions is Wayne most likely to initiate in keeping with the decision to reengineer the quality management system?

• A) reorganizing work around different tasks, such as procurement, assembly, and testing
• B) outsourcing the purchasing and accounting functions of the production department in order to streamline the production process
• C) providing each of the company's five manufacturing plants with an autonomous purchasing department to improve responsiveness to local manufacturing needs
• D) building control into the process by vesting greater decision-making authority with divisional supervisors at the manufacturing plants
• E) segregating the production processes for engines, chassis, and other spares, and assembling the final product only at the final stage

---

Definitions:

Product V7

A hypothetical or specific version of a product, indicating the seventh iteration or release.

Activity-Based Costing

A costing method that assigns overhead and indirect costs to related products and services based on their usage of resources.

Product F1

A specific product identified as F1, details of which would depend on the context in which it is referenced.

Direct Labor-Hours

The total hours worked by employees directly involved in manufacturing a product or providing a service.