Which of the Following Is Most Appropriate When Denying Credit

question 25

Multiple Choice

Which of the following is most appropriate when denying credit to a customer?

• A) A suggestion that the customer make cash purchases at this time
• B) A comment about the quality of one's merchandise or service
• C) A reminder of the customer's poor credit rating
• D) A refusal to sell to the customer
• E) A statement bluntly informing the customer that it is against company policies

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Definitions:

Sexual Nature

Pertaining to or involving sex, sexual activity, or characteristics distinguishing between masculinity and femininity.

Offensive Material

refers to content that is likely to upset or disgust individuals, often because it is explicit, discriminatory, or disrespectful.

Stakeholder Groups

Entities or individuals with an interest or concern in a business or project, influencing or being influenced by the actions of the business.

Expectations

refer to the beliefs or forecasts that individuals have about future events or behaviors.