When Is It Best to Use the Direct Approach in Creating

question 39

Multiple Choice

When is it best to use the direct approach in creating a message?

• A) When the message is likely to evoke a positive response from the reader
• B) When the message involves persuading a client of a business deal of which he/she is not very convinced
• C) When the message informs the reader about an impending bad news
• D) When the message offers an explanation to stakeholders in times of crisis
• E) When the message informs a customer about the cancellation of a major order