If You Are Seeking Only One Piece of Information in a Routine

question 45

Multiple Choice

If you are seeking only one piece of information in a routine inquiry message you should:

• A) begin with the specific question.
• B) open the message with an expression of thanks.
• C) use the we-viewpoint.
• D) avoid using the active voice.
• E) use cliches that sound positive to build goodwill.

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Definitions:

Covariances

Covariance is a measure used in statistics to determine how much two random variables vary together.

Portfolio Variance

A measurement of the dispersion of returns of a portfolio, indicating the degree of investment risk.

Risky Securities

Financial instruments that carry a higher degree of uncertainty and a higher risk of loss, such as stocks.

Weighted Sum

A calculation that takes various quantities into account, multiplying each by a factor that reflects its importance and then adding these products together.