Which of the Following Guidelines Should Be Followed When Writing

question 65

Multiple Choice

Which of the following guidelines should be followed when writing an order acknowledgement message?

• A) Begin the message with good news.
• B) Use the we-viewpoint.
• C) Open the message with additional promotional material.
• D) Refrain from mentioning a delay if it is expected.
• E) Avoid wasting time in building goodwill.

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Definitions:

Machinery

The machines, equipment, and devices that perform various tasks in the manufacturing of goods and provision of services.

Efficiency Rate

The ratio of the actual output produced to the expected standard output, utilized in assessing operational efficiency.

Manufacturing Capacity

The maximum amount of products a facility can produce over a given period under normal working conditions.

Quality Cost Report

A document outlining the expenses related to maintaining product quality, which encompasses prevention, appraisal, and failure costs.