Which of the Following Guidelines Should Be Followed When Granting

question 31

Multiple Choice

Which of the following guidelines should be followed when granting an adjustment?

• A) You should avoid using reader-centered language.
• B) You should place the blame squarely on the reader.
• C) You should use words which show that you are ready to look beyond the reader's faults.
• D) You should avoid language that makes the customer's complaint the focus of your message.
• E) You should use the we-viewpoint.

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Definitions:

Interaction

The reciprocal action or influence between entities, leading to a dynamic process of exchange or communication.

Descartes's Views

Philosophical opinions of Descartes that emphasize doubt as the basis for certainty and the dualism of mind and body as foundational to understanding existence.

Spinoza's Views

The philosophical perspectives of Baruch Spinoza, which include the monist idea that everything is one substance, often identified with God, and the ethical importance of living a life of rationality and self-control.

Ontologies

In philosophy, it refers to the study of being and existence, including the categorization of entities and their relationships within a hierarchy.