If You Are Seeking Only One Piece of Information in a Routine

question 45

Multiple Choice

If you are seeking only one piece of information in a routine inquiry message you should:

• A) begin with the specific question.
• B) open the message with an expression of thanks.
• C) use the we-viewpoint.
• D) avoid using the active voice.
• E) use cliches that sound positive to build goodwill.

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Definitions:

Product Life Cycle

The stages through which a product goes from its introduction into the market (launch), growth in sales, maturity, and finally its decline.

Environmental Changes

Alterations in the surrounding conditions, including natural, social, economic, and political environments, that can impact individuals and organizations.

Product Life Cycle

The series of stages a product goes through from introduction to growth, maturity, and decline, affecting marketing, sales strategies, and profitability.

Price Competition

A market condition where businesses focus on undercutting competitors' prices to attract customers.