Which of the Following Claim Messages Presents Its Content in the Most

question 41

Multiple Choice

Which of the following claim messages presents its content in the most positive manner?

• A) It was highly disappointing that we received a broken product.
• B) I have been a long-standing customer and am not happy with the shabby treatment of my order.
• C) I expect your company to be more professional in handling my orders henceforth.
• D) We would appreciate if you could replace the broken piece by tomorrow.
• E) I am not satisfied with the goods you had sent.

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Definitions:

Outpatient Clinic

A healthcare facility where patients can receive diagnosis and treatment without needing an overnight stay.

Acetaminophen

A medication used to reduce fever and relieve pain, also known as paracetamol in some countries.

Antipyretics

Medications used to reduce fever by acting on the brain's heat-regulating center to lower body temperature.