How Should Bad News Be Handled When Writing Routine Responses

question 50

Essay

How should bad news be handled when writing routine responses?

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Definitions:

Reinforcement

A process in behavioral psychology where the probability of a behavior occurring is increased or decreased through the use of rewards or punishments.

Stimulus Discrimination

The acquired skill to distinguish between a conditioned stimulus and various other stimuli that have not been associated with an unconditioned stimulus.

Acquisition

The process of learning or obtaining new information, skills, or responses.

Good Mood

A positive emotional state characterized by feelings of happiness, contentment, and well-being.