As Director of the Human Resources Department, Alex Has to Write

question 62

Multiple Choice

As director of the human resources department, Alex has to write an email to the employees requesting them to volunteer at the company's annual United Way fund raiser. Alex's first step in writing his message should be to:

• A) choose an appropriate form.
• B) analyze his audience.
• C) choose an appropriate channel.
• D) proofread the message.
• E) choose a document format.

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Definitions:

Observational Learning

is a form of learning that occurs through watching the behaviors of others and the consequences of those behaviors, also known as modeling or social learning.

Vicarious Learning

Learning that occurs by observing the actions of others and the outcomes of those actions, without the observer performing the actions.

Latent Learning

The subconscious retention of information without immediate or obvious reinforcement to be applied at a later time.

Insight

The capacity to gain an accurate and deep understanding of someone or something, often involving an "aha" moment of comprehension.