The Use of Negative Words

question 23

Multiple Choice

The use of negative words:

• A) emphasizes the pleasant aspects of a message by bringing in the contrast.
• B) greatly enhances your chances of achieving your message goals.
• C) builds goodwill with the reader.
• D) stirs up a reader's resistance to a message's goal.
• E) is considered unethical in business communication.

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Definitions:

Decreasing Costs

A situation where a company experiences a reduction in the total cost of production or operation over time, often through economies of scale or improved efficiency.

FIFO

An inventory valuation method where the first items purchased or produced are considered the first sold, standing for First-In, First-Out.

Receiving Report

a document that records the details of goods received from a supplier, used to match against purchase orders and invoices.

Inventory Control

A system used to oversee and manage the ordering, storage, and use of inventory in a business.