Consider the Following Statement: in Reply to Your Letter Dated

question 54

Multiple Choice

Consider the following statement: In reply to your letter dated 12^th April, please be advised that your adherence to the following instructions will facilitate the processing of the return of your product and dispatch of purchase amount.
Which of the following statements contains the same meaning and is more conversational?

• A) Here are the procedures for returning your purchase and obtaining a refund.
• B) Enclosed please find the procedure for product return about which you inquired.
• C) We have enclosed the technical specifications of your purchased product.
• D) This is in reply to your letter dated 12^th April which requested the procedure for product return.
• E) This is to acknowledge receipt of your letter dated 12^th April requesting technical specifications of the product.

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Definitions:

Practice

The repeated exercise or application of a skill, activity, or idea to gain improvement and proficiency.

Product Quality

The measure of a product's performance, durability, reliability, and compliance with standards that meet or exceed customer expectations.

Feedback-Based Quality

An approach to quality improvement that relies on using customer or user feedback to inform changes and enhancements.

Transcendent Quality

A level of quality that goes beyond ordinary limits, often difficult to quantify but recognized through experience.