Which of the Following Is an Example of External-Operational Communication

question 43

Multiple Choice

Which of the following is an example of external-operational communication?

• A) Discussions that senior management holds to determine the goals and processes of the business
• B) The orders and instructions that supervisors give employees about dealing with angry customers
• C) Advertisements that companies put up on their websites for the general public
• D) The reports that employees prepare concerning sales, production, inventories, finance and maintenance
• E) The messages that employees write to their supervisors regarding the progress of their work

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