Which of the Following Is an Example of External-Operational Communication

question 36

Multiple Choice

Which of the following is an example of external-operational communication?

• A) Discussions that senior management holds to determine the goals and processes of the business
• B) The orders and instructions that supervisors give employees about dealing with angry customers
• C) Discussion between the heads of two companies about the possibility of a merger between their companies
• D) The reports that employees prepare concerning sales, production, inventories, finance and maintenance
• E) The messages that employees write to their supervisors regarding the progress of their work

---

Definitions:

Profit

The financial gain realized when the amount of revenue gained from a business activity exceeds the expenses, costs, and taxes needed to sustain the activity.

Monopolist

An individual or company that possesses exclusive control over the supply or trade of a commodity or service.

Unregulated Monopolist

A monopoly that operates without government regulation, potentially leading to unfair pricing and poor service.

Market Efficiency

A condition where all available information is already reflected in asset prices, and it's impossible to achieve consistently higher returns.