Which of the Following Approaches Will Be Most Effective for Solving

question 23

Multiple Choice

Which of the following approaches will be most effective for solving business communication problems?

• A) Relying exclusively on heuristics to solve problems because they have worked in past situations
• B) Treating all communication situations as well-defined problems
• C) Using standardized solutions for solving business problems
• D) Considering the likely effects of a number of different solutions
• E) Using the formula that is applicable for solving well-defined problems

---

Definitions:

Peripheral Route

A persuasion method that involves indirect cues like attractiveness or celebrity endorsement to influence attitudes or behaviors, rather than direct, logical arguments.

Implicit Route

This key term does not refer to a widely recognized concept in psychology or cognitive science. NO.

Central Route

A method of persuasion that involves deeply processing the content of the message, leading to lasting attitude change.

Cognitive Dissonance

A state of mental discomfort occurring when a person holds conflicting beliefs, attitudes, or values, leading to motivation to reduce the dissonance.