Name the Term That Refers to the Type of Intelligence

question 78

Short Answer

Name the term that refers to the type of intelligence that consists of one's accumulated information and verbal skills.

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Definitions:

Acquire a New Customer

The process of attracting and converting prospects into someone who makes a purchase and becomes a client of the business.

Existing Customer

An individual or business that has previously purchased goods or services from a company, distinguishing them from new or potential customers.

Frederick Reichheld

A business strategist best known for his work on customer loyalty, including the development of the Net Promoter Score (NPS) as a measure of customer loyalty and satisfaction.

Customer Repurchase Rates

The frequency or likelihood with which a company's customers buy its products or services again.