An auto parts chain asked customers to complete a survey rating the chain's customer service as average,above average,or below average.The following table shows the results from the survey. 
A rating of Average or Above Average accounted for what number of responses to the survey?
Definitions:
Confirmation Bias
The tendency to search for, interpret, favor, and recall information in a way that confirms one’s preexisting beliefs or hypotheses.
Availability Heuristic
A mental shortcut that relies on immediate examples that come to a given person's mind when evaluating a specific topic, concept, method, or decision.
Base-Rate Information
Statistical information about the relative frequency of events or characteristics within a given population.
Concentrated Practice
An intense form of study or skill acquisition in which an individual focuses their efforts on improving a particular area or task for a short, dedicated period of time.
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