When an Organization Expects or Requires Workers to Display Particular

question 3

Multiple Choice

When an organization expects or requires workers to display particular feelings, employees are engaging in _____.

• A) stress
• B) emotion labor
• C) burnout
• D) role conflict

Understand the concepts of book value, liquidation value, market value, and Tobin's q.

Recognize the factors that influence the valuation of Internet companies.

Understand the relationship between earnings yields, Treasury yields, and stock valuations.

Distinguish between market value and book value and their implications for investment.

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Definitions:

Motivation

The driving force behind all actions of an organism, stemming from needs, desires, and goals.

Intrinsic Motivation

The drive to engage in an activity for its own sake, due to personal satisfaction or interest, rather than for some separable consequence.

Extrinsic Motivation

Motivation driven by external rewards, such as money, fame, grades, and praise, rather than by intrinsic enjoyment or interest in the task itself.

Homeostatic Motivation

A drive to maintain internal equilibrium among bodily functions and needs.