How Has General Motors Been Impacted by Its Efforts to Improve

question 13

Multiple Choice

How has General Motors been impacted by its efforts to improve its organizational culture?

• A) It has improved substantially over many objective measures since beginning its research.
• B) The research was ineffective, and organizational culture and business output remain about the same.
• C) It implemented the changes suggested by anthropologists, but has suffered poor business outcomes ever since.
• D) It has seen moderate improvements, but there is no way to know if this was related to the change in its organizational culture.

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Definitions:

Larynx

The hollow muscular organ forming an air passage to the lungs and holding the vocal cords; also known as the voice box.

Pharynx

The muscular tube in humans and other vertebrates connecting the mouth and nasal cavities to the esophagus and larynx; plays a key role in swallowing and breathing.

Vocal Cords

Bands of muscle tissue located in the larynx that vibrate to produce sound when air is expelled from the lungs, enabling speech and singing.

Epithelium

A membranous tissue covering internal organs and other internal surfaces of the body, involved in protection, secretion, and absorption.