What Example of Cultural Misunderstanding Did Anthropologist Jill Kleinberg Find

question 19

Multiple Choice

What example of cultural misunderstanding did anthropologist Jill Kleinberg find in her study of Japanese-owned firms in the United States?

• A) The American employees were frustrated by the lack of opportunities to advance, and the Japanese managers felt the Americans were too hard to manage.
• B) The American employees were very time-oriented, while the Japanese managers were frequently late to meetings.
• C) The American employees were very formal when speaking with their co-workers or supervisors, but the Japanese managers had a relaxed, informal style.
• D) The American employees felt the workday was too long, while the Japanese managers complained about the laziness of the workers.

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Definitions:

Product Warranty Costs

Expenses incurred by a company due to repairing or replacing products that fail to perform satisfactorily within a given warranty period.

Operating Loss

A situation where a company's operating expenses exceed its revenues, indicating it is not making a profit from its core activities.

Income Tax Rate

The fraction of earnings subject to taxation for either individuals or corporations.

Current Income Tax Liability

The amount of income tax that a company is obligated to pay to tax authorities within the current year.