Empathic Listeners Use Paraphrasing To

question 121

Multiple Choice

Empathic listeners use paraphrasing to:

• A) check their perceptions with the speaker.
• B) help the speaker identify blind spots.
• C) encourage selective retention.
• D) lead the speaker through the Johari window.

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Definitions:

Attribution Theory

The theory concerned with how individuals deduce the causes of their own and others' behavior.

Social Exchange Theory

The theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs.

Foot-In-The-Door Phenomenon

A psychological strategy where getting a person to agree to a small request increases the likelihood they will agree to a larger request later.

Critical Thinking

The process of critically assessing and examining a matter to reach a decision.