The First and Most Important Step in Successful Crisis Management

question 102

Multiple Choice

The first and most important step in successful crisis management is:

• A) having a positive outlook.
• B) building a strong family.
• C) knowing where to go for help.
• D) accumulating financial resources.

---

Definitions:

Hematocrit

The proportion of the blood that consists of packed red blood cells, expressed as a percentage of the total blood volume.

Erythropoietin

A hormone produced primarily by the kidneys that regulates red blood cell production in the bone marrow.

Hemorrhage

Excessive bleeding caused by the rupture of blood vessels, internally or externally.

Hemoglobin Molecule

A protein in red blood cells responsible for transporting oxygen from the lungs to the rest of the body.