The Methodology in Which Processes Are Continuously Refined Until Their

question 22

Multiple Choice

The methodology in which processes are continuously refined until their outcomes fall within an acceptable level of defects is called:

• A) Six Sigma
• B) ITIL
• C) CobiT
• D) ISO

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Definitions:

Force-Coercion Strategy

A change management approach that involves the use of authority, threats, or pressure to achieve desired organizational changes.

Deadweight Loss

Deadweight loss represents an economic inefficiency that happens when a good or service doesn't reach or cannot reach its equilibrium point.

Price Elasticity

An economic measure indicating how the quantity demanded of a product changes in response to a change in the price of that product.

Equilibrium Quantity

The equilibrium quantity is the quantity of goods or services that is supplied and demanded at the equilibrium price, where supply equals demand.