When IT Service Levels and Systems Availability Are Clearly Outlined

question 31

Multiple Choice

When IT service levels and systems availability are clearly outlined for all production systems in an organization, this is an example of:

• A) establishing investment boundaries.
• B) outlining the role of technology for the organization.
• C) reinforcing the role of standards.
• D) lowering the cost of development and maintenance.
• E) establishing expectations.

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Definitions:

Single-Parent Families

Single-Parent Families are families with children that are headed by a single parent as a result of divorce, death, or other circumstances.

Divorce

The legal dissolution of a marriage by a court or other competent body.

High Rate

An elevated level or number in a given context, such as interest rates, inflation, or speed.

Second Shift

Refers to the work shift typically in the evening or at night, following the first or day shift; also refers to the phenomenon of individuals working a second round of duties, such as domestic chores, after their primary job.