List and Describe the (3) IT Elements That Run Existing

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The Answer is Operations and infrastructure support. Operations staff need training in their regulatory responsibilities just as much as other IT staff. Often companies need to look more closely at how they identify and allocate costs in this area, what metrics are collected and reported, how third-party services are managed, and how problems and incidents are addressed at the root cause.
Help desk. Help desks are the front line of business support. As such, they are
often the first to identify problems and risks with systems, operations, and information. At one company, help desk staff must take twenty modules of training about the regulations applying to their work and how they are expected to respond to a wide variety of circumstances. Help desk training and documentation for each new system is also an essential control process and should be considered part of every new initiative.
Change management. Controlling how enhancements are made and implemented to existing systems has become extremely important to prevent major system disruptions. Processes to ensure the proper testing and validation of
changes and integration with other operational systems create much extra work
but can also save significant headaches. Segregation of duties is especially important to ensure that all control procedures have been properly followed.

List and Describe the (3) IT Elements That Run Existing

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