The Image of IT and Its Reputation in the Organization

question 80

True/False

The image of IT and its reputation in the organization arise from a set of shared perceptions among all stakeholder groups that exist only at the individual level.

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Definitions:

Hostile Attribution Bias

The tendency to interpret others' behaviors as having hostile intent, even when the behavior is ambiguous or benign.

Ultimate Attribution Error

This cognitive bias involves making more favorable attributions about the actions of in-group members and more negative attributions about the actions of out-group members.

Computer Problems

Issues or malfunctions related to computer hardware, software, or networks that can impact performance or usability.

Hostile Attribution Bias

The predisposition to interpret others' behaviors as having hostile intent, even when the behaviors are ambiguous or benign.