Non-Financial Business Metrics Include

question 9

Multiple Choice

Non-financial business metrics include:

• A) customer satisfaction.
• B) employee satisfaction.
• C) business value.
• D) customer satisfaction and employee satisfaction.
• E) customer satisfaction, employee satisfaction, and business value.

Understand the assumptions underlying the positivist perspective on deviance.

Explain the significance of examining deviant behavior through both an absolute and a relativist viewpoint.

Acknowledge the diversity of opinions regarding what constitutes deviant behavior and the factors influencing these perceptions.

Understand the conceptual differences between choice and determination in explaining deviant behavior.

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Definitions:

Fourth Generation

Often associated with mobile telecommunications technology, represents the fourth generation of development, succeeding previous generations with improved speed and capabilities.

Mobile Networks

Wireless communication networks that allow devices to send and receive data without a physical connection.

WiMAX

Worldwide Interoperability for Microwave Access, a wireless communication standard designed to provide high-speed broadband access over long distances.

Wide-area

A term typically used in networking to describe a network that covers a large geographic area, such as a city, country, or even intercontinental distances, often referred to as a WAN (Wide Area Network).