In the _______________ Phase of a Customer Relationship, CRM Account

question 66

Multiple Choice

In the _______________ phase of a customer relationship, CRM account management and customer service and support tools help keep customers happy by supporting superior service from a responsive networked team of sales and service specialists and business partners.

• A) acquire
• B) enhance
• C) retain
• D) all of the choices are correct.

---

Definitions:

Test Condition

A specific scenario under which tests are designed and executed to evaluate the functionality of a software application.

PDLC

Stands for Polymer Dispersed Liquid Crystal, a technology used in smart glass that changes its opacity when an electrical current is applied.

Natural Language

Human languages that have evolved naturally over time, as opposed to artificial or constructed languages.

Flowchart Shape

A symbol used in flowcharts to represent a specific type of action or step in a process.