According to the Text, Common Wisdom Holds All of the Following

question 32

Multiple Choice

According to the text, common wisdom holds all of the following as reasons for CRM failure, except:

• A) Lack of senior management sponsorship.
• B) elongated projects that take on too much, too fast.
• C) Lack of end-user incentives leading to poor user adoption rates.
• D) All of the choices are correct.

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Definitions:

Inspects

The action of examining something or someone closely to ensure compliance with standards.

Obligation

A commitment or duty to do something or to refrain from doing something.

Merchant

A person or company involved in the wholesale or retail trade of goods or services.

Rejection

The refusal to accept an offer or proposal.