According to the Text, in Many Cases ERP Failures Are

question 11

Short Answer

According to the text, in many cases ERP failures are due to _______________ on the claims of ERP software vendors.

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Definitions:

Telling Style

A communication approach characterized by explicitly instructing or directing others in what they should do.

Task Behavior

A leadership style characterized by clear explanations of tasks, directions, and expectations to ensure that goals are understood and accomplished.

Transactional Leaders

Leaders who focus on routine transactions, using rewards and punishments to motivate followers.

Rewards And Punishment

the use of positive reinforcements (rewards) and negative consequences (punishments) to influence behavior.