_______________ Software Can Integrate the Front-Office and Back Office Systems

question 27

Multiple Choice

_______________ software can integrate the front-office and back office systems applications of a business so they work together in a seamless, integrated way.

• A) Customer relationship management (CRM)
• B) Knowledge management (KM)
• C) Enterprise application integration (EAI)
• D) Supply chain management (SCM)

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Definitions:

Projective Test

A psychological assessment tool that uses ambiguous stimuli to elicit responses that reveal aspects of an individual's personality.

Omnibus Inventories

Comprehensive psychological tests that assess a wide range of personality traits, attitudes, or behaviors in one instrument.

Psychometric Instruments

Tools designed to accurately measure psychological variables such as personality, intelligence, and attitudes.

Projective Tests

Psychological assessments that use ambiguous stimuli to elicit responses revealing hidden emotions and internal conflicts.