Most Companies Are Building E-Business and E-Commerce Websites to Achieve

question 36

Multiple Choice

Most companies are building e-business and e-commerce websites to achieve all of the following goals except:

• A) Generate new revenue from online sales
• B) Increase foot traffic at brick and mortar locations
• C) Reduce transaction costs
• D) Increase the loyalty of existing customers via Web customer service and support

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Definitions:

Information

Data, knowledge, or facts that are obtained, received, or transmitted.

Talk Radio

A radio format containing primarily informational and opinion-based talk shows, including debates, interviews, and interactive listener participation.

Political Beliefs

The convictions or opinions that individuals hold regarding political matters, including policies, ideologies, and governance systems.

Confirmation Bias

The tendency to search for, interpret, favor, and recall information in a way that confirms one's preexisting beliefs or hypotheses.