Using an Information System to Make Customers And/or Suppliers Reluctant

question 96

Multiple Choice

Using an information system to make customers and/or suppliers reluctant to change to another competitor is called:

• A) Growth strategy
• B) Building switching costs
• C) Creating alliances
• D) Raising barriers to entry

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Definitions:

Sociometric Popularity

A measure of how much an individual is liked within a group, often determined through peer evaluations.

Ethnicity

A social division based on shared culture, language, or heritage, often linked to national or geographical identity.

Demographics

Statistical data relating to the population and particular groups within it, including factors such as age, race, gender, and income.

Adoptive Parents

Individuals or couples who become the legal parents of a child through the process of adoption, assuming parental rights and responsibilities.